No unfortunately the VPIS is for veterinary professionals only. Our owners advice line is Animal PoisonLine on 01202 509 000 (charges apply, please see website www.animalpoisonline.co.uk for more information) or their local veterinary practice for advice.
We are the UK’s only animal poison centre with memberships for vet practices starting at £8 a month. We handle enquiries 24 hours a day.
- 0207 305 5055
- Call Us Now
- What we do
- Poisoning adviceThe Veterinary Poisons Information Service is a 24-hour telephone emergency service providing information on the management of poisoning cases in animals. We provide direct support to veterinary professionals. We can provide advice on the effects of thousands of toxic substances in all species of animal. Our advice is based on our case database of over 200,000 past cases and extensive resources.
If you are need advice please call us on
Please have your membership number or practice postcode ready
We welcome calls from practices who are not members. Please note you will need to join our membership within 7 days of the call or make a payment at the time of your call.
- CPD
- Advice and Resources
- Sourcing Treatment for Adder Bites
- Additional services
- About Us
- Memberships
- VPIS Memberships
The Veterinary Poisons Information Service is a 24-hour telephone emergency service providing information on the management of poisoning in animals. VPIS can provide advice on the effects of thousands of toxic substances in small animals, livestock, exotics, or wildlife.
VPIS is a members only service. If you call without a membership you will be charged and no further calls will be accepted until a membership is in place. You can take out membership at the time of your call.
We use a credit system. One credit is charged for all in hour calls. Two credits are charged for all out of hour calls (This is reduced to 1.5 credits if you join our annual membership).
Out of hour charges apply (8pm – 8am weekdays and all weekend/Bank Holidays)
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Up to 5 Credits £246.00 -
Up to 12 Credits £570.00 -
Up to 20 Credits £927.00 -
Up to 30 Credits £1,377.60 -
Up to 40 Credits £1,820.40
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- Toxic News
- Report a case