Happy New Year to all our members and a huge thank you for your ongoing support. Without your memberships we could not continue our vital research into animal toxicology or have a team available to take your calls 24 hours a day.
All of us will be pleased to see the back of 2020 which has been so challenging both personally and professionally. The problems the pandemic has posed have been significant, particularly to those working in veterinary practice. We hope that being able to call us to triage your poisoning cases has helped prevent you seeing patients where treatment is not required. Many of you have chosen to recommend our owners service, Animal PoisonLine, to your clients and around 80% of callers to this line have been able to observe their pet at home which has been reassuring for them, especially if they have been isolating or shielding. Although the start of 2021 is looking to be tough for us all, we have to hope that the vaccine will bring us back some normality in the months to come.
A very happy New Year from all the VPIS team and we look forward to continuing to support you with your poisoning cases in 2021.
Nicola Robinson, VPIS Head of Service